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Employee Training and Development

Trained employees are a vital part of any successful organizations growth story. Various studies indicate that there is an increasing demand for trained employees as they help improve productivity and are more capable to deal with growing competitiveness. Organizations today prefer to recruit people who have already been trained in the desired area of operation.

What is employee training and development?

Training is a joint and an on going process between the employee and the organization aiming at overall development of the individual and in turn the organization. Training can be understood as the process of teaching employees skills that are essential to perform their jobs. It is usually undertaken immediately after recruitment, but in some organizations employees undergo training on a periodic basis which can be understood as developmental training. Training can be largely classified into on-the-job and off-the-job training, while the subject matter can be classified into behavioural and technical. It consists of five main steps – need analysis, instructional design, validation, implementation and follow up. The trainers are usually experts from within the industry or the organization.   

Training Techniques

On the job training refers to training an individual while s/he is actually performing the job. The most familiar types are coaching and job rotation.  While off the job training is where employees are taken out of their work station/ place of work and provided training. There are various types here which include the case study method, seminars, role plays, and university related programs. Today training does a lot more for employees than just prepare them for their job and so it is also essential to have training for special purposes such as AIDS awareness, literacy and how to deal with diversity.

Why train and develop employees?

As mentioned earlier trained employees are an integral part of an organization, if not for them even an organization which has everything else going well for it will fail. Training employees is like bringing a soul into a body. Companies with a large workforce and global recognition usually have in-house training programs and development centres, which assist them in improved strategic management and mentoring. The benefits of training for an employee range from increased job satisfaction, increased motivation, and improved performance. While for the organization its benefits range from increased productivity, improved efficiency and finally a chance to build home grown talent thereby indirectly reducing attrition.

Evaluation of Training

Evaluation is a very important part of the training process as it helps organizations know if their training programs assist in achievement of appropriate goals and also if they are the best option. Training outcomes can be measured by four basic categories – reaction, learning, behaviour and results.

Training today is a lot more inclusive than it used to be. It is as a result of this that today there is an increased focus on behavioural training along with technical training. Organizations today sit down with the trainers to identify strategic goals and objectives and the skills and knowledge needed to achieve them. The next step then is to identify whether the organizations’ staff has the skills and knowledge, it is only then that the training needs and training are discussed.

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